About Tickets

9rooms is a game event that can be played by 1~4 players. You will not be grouped with other players, so you can enjoy the game with your own circle of friends or by yourself.

You will require a ticket to participate in this game. Please buy the correct ticket(s) for your group size.
*Children age 7 and above will require a ticket.
*Pre-school children can be brought into the game by a guardian who is age 20 and above, and do not require a ticket.

Children of age 15 and below are not allowed to participate by themselves. An adult of age 20 and above must be in the group and accompany the children at all times. For guardians, please make sure that the children are taken back to their homes by their appointed curfew.

We are unable to process refunds after the purchase of tickets has been made.

Reselling of tickets is prohibited under any circumstances.

Ticket sales will be stopped if the the session is full.

”The 9th Room's Retry Ticket” can only be purchased on the day in cash.

Recommended Age

Due to the level of puzzles, the recommended age is 15 and above.
Children below age 15 are still allowed to play, but it may be slightly challenging for them.

About the Participation of Pre-school Children

Pre-school children can be brought into the game by a guardian who is age 20 and above, and do not require a ticket.

About Game Length

The game has a time limit of 50 minutes.

9rooms is a series of small rooms you have to escape from. You may have to wait to enter the next room if the group in front of you is still occupying it. In this case, your remaining time will stop counting down.

The time taken to complete the game will vary with players.

The total estimated time spent at the venue is 60-120 minutes. Please set aside ample time when coming.

About the Continue Option

You can extend your game play by 10 minutes if you pay an extra 800yen/player.

There is no rule to how many times you are allowed to use the Continue Option. However, you may not be allowed to use it multiple times during peak periods and the last session of the day.

The Continue Option is not available for the 9th (last) room.

The Continue Option must be used by all players in the group.

About Group Size

This game allows 1-4 players in a group to play.

9rooms lets you play the game with only your friends. You will not be grouped with players you do not know.

About Outfit

You will need to walk around during the game, so please come in comfortable shoes and outfit. We do not recommend wearing skirts or dresses to this game.

The venue does not have shoes or clothes to rent out if you do not come in an appropriate outfit.

You will be entering a small room, so please do not bring large bags with you.

There are lockers available on the 1st floor of ASOBUILD.

The lockers cost 300-500yen depending on the size.

There are a limited number of lockers.

There is no cloak service.

About Handicapped Invidivuals

This game will require you to use all of your 5 senses. Please check the "Game Limitations" below for more details.
If you are still unclear, please send us an inquiry.

For Non-Japanese Players

This game is available in both English and Mandarin Chinese as well!

About Photos/Recording

You can take photos at the venue.
However, uploading photos or videos that reveal the puzzles (spoilers) online is strictly prohibited.

About Spoilers

We ask that you do not upload photos or write about the puzzles (spoilers) online on any platform as it will ruin the game for future players.

About Multiple Plays

The answers will not be revealed if your time runs out, so you can challenge the game again.
Please buy a new ticket to play the game again.

Q.
Will I be grouped with other players I don’t know?

A.
No, you will not be grouped with players you do not know. You can play the game with up to 3 other friends!

Q.
Is there an age limit?

A.
There is no age limit to play the game. However, the difficulty level is made for age 15 and above.
Children of age 15 and below are not allowed to participate by themselves. An adult of age 20 and above must be in the group and accompany the children at all times.

Q.
Is this a scary game?

A.
There will be times you are in a narrow or dark space, or there will be loud sounds. However, there are no horror elements.

Q.
Can the game be played more than once?

A.
Yes, it is possible. The answers will not be revealed if your time runs out, so you can challenge the game again.
Please buy a new ticket to play the game again.

Q.
Can I get tickets at the venue on the day?

A.
If the session still has available slots, you can buy tickets on the spot to play. However, if the session is sold out online, tickets for that session will not be sold at the venue as well.

Q.
Can I change the date or time on my ticket?

A.
We are unable to make changes or process refunds after the purchase of tickets has been made. We are also unable to replace your lost or stolen tickets.

Q.
Are there cases where the event is cancelled due to reasons such as typhoons?

A.
Yes, the game may be cancelled if there is a typhoon or severe weather conditions. To get a refund for your ticket, please check the official website’s NEWS section at that time for the announcement. Please note that if the game is cancelled due to severe weather conditions, we are unable to take responsibility for your transportation fee to the venue.

Q.
Will everyone be able to escape?

A.
No, not everyone is guaranteed to escape. It is an honor for only the best puzzle-solvers!