Important Points and FAQ

Important Points

Ticketing

This game can be played by 1~3 players. You will not be grouped with other players, so you can enjoy the game with your own circle of friends or by yourself.

All tickets are automatically Time-Slot tickets. They cannot be used outside of the time-slot printed on the ticket.

This type of ticket allows you to check in at the reception on 1F and start the game at any time within the time frame stated on your ticket. Players will be seen to in order upon arrival.

There may be as long as a 50 min wait depending on how crowded the venue is. In this case, players will be seen to in order upon arrival. Please give yourself adequate time to participate in this game.

You will require a ticket to participate in this game. Please buy the correct ticket(s) for your group size.

*Children age 7 and above will require a ticket.
*Children of age 12 and below are not allowed to participate by themselves. An adult of age 20 and above must be in the group and accompany the children at all times.

Due to the nature of the event, players may be refused entry if they do not arrive within their designated time slot.

We are unable to make changes or process refunds after the purchase of tickets has been made. Please confirm your payment details in advance before you purchase tickets.

The reselling of tickets is strictly prohibited under any circumstances.

*Children of age 12 and below are not allowed to participate by themselves. An adult of age 20 and above must be in the group and accompany the children at all times. In addition, parents and/or guardians must ensure they adhere to the regulations of the Tokyo Metropolitan Ordinance Regarding the Healthy Development of Youths, and ensure young children return home by a suitable time.

Group Size

This game allows 1~3 players in a group to play.

This game lets you play with only your friends. You will not be grouped with players you do not know.

On-the-Day Tickets

This game allows 1~3 players in a group to play.

Please see the official site for the NAZOTOKI BLDG. by SCRAP in Kichijoji for availability of On-the-Day tickets.

Regarding this event's game kit

The reselling and redistribution of game kits from this event is strictly prohibited.

Age Guidelines

Due to the level of puzzles, the recommended age is 10 and above.

Participation of Pre-school Children

Children below 7 years old can be brought into the game by a guardian who is age 20 and above, and do not require a ticket. Entry is free.

We ask that all pre-school children are accompanied by 1 adult guardian per child.

Please ensure that young children are supervised at all times and do not disturb other players.

This game may contain times where the venue will go dark, or there will be dramatic music and other loud noises.

Please see the Game Limitations for information regarding strollers.

For Non-Japanese Players

This event can be played in English.

Game Length

The game has a time limit of 40 minutes.

The total estimated time spent at the venue is 50~90 minutes. Please set aside ample time when coming, especially if you are travelling from far away.

*The time taken to complete the game will vary between players, depending on waiting time and number of Continue Options used.

Continue Option

You can extend your game play by 10 minutes if you pay an extra 800 yen/player.

The Continue Option must be used by all players in the group.

For Physically-Disabled Individuals

Please check the "Game Limitations" for more details. Feel free to inquire beforehand should you have any questions or concerns.

Photos/Recording

It is possible to take photos at the venue. However, uploading photos or videos that reveal the puzzles (spoilers) online is strictly prohibited.

Regarding Spoilers

We ask that you do not upload photos or write about the puzzles (spoilers) online on any platform as it will ruin the game for future players.

Regarding Multiple Plays

Multiple plays are possible, though please be aware that the puzzles and content will remain the same for all games. Please buy a new ticket should you wish to participate again.

FAQ

Q. Do I need to watch the "Dr. Stone" anime to enjoy this game?

A. It is not necessary for players to have any previous knowledge of Dr. Stone before playing the game. However, fans of the Dr. Stone universe may find this game and the references/backstory behind the game particularly enjoyable. Click here to watch episode 1 of the anime or read the manga!

Q. Do I need to have any previous knowledge of science to solve the puzzles?

A. No, you do not. You do not require any specific background knowledge to enjoy a Real Escape game, so rest assured!

Q: Will I be grouped with other players I don’t know?

A: No, you will not be grouped with players you do not know. You can play the game with up to 2 other friends!

Q: Is there an age limit?

A: There is no age limit to play the game. However, the difficulty level is made for age 10 and above.
Children of age 12 and below are not allowed to participate by themselves. An adult of age 20 and above must be in the group and accompany the children at all times.

Q: Is this a scary game?

A: There will be times you are in a narrow or dark space, or there will be loud noises. However, there are no horror elements.

Q: Can the game be played more than once?

A: Yes. It is possible as long as you inform your group in advance.

Q: Can I get tickets at the venue on the day?

A: If the session still has available slots, you can buy tickets on the spot to play. However, if the session is sold out online, tickets for that session will not be sold at the venue as well.

Q: Can I change the date or time on my ticket?

A: We are unable to make changes or process refunds after the purchase of tickets has been made. We are also unable to replace your lost or stolen tickets. We appreciate your cooperation.

Q: Are there cases where the event could be cancelled due to weather-related reasons such as typhoons?

A: Yes, the game may be cancelled if there is a typhoon or severe weather conditions. To get a refund for your ticket, please check the official website’s News section at that time for the announcement. Please note that if the game is cancelled due to severe weather conditions, we are unable to take responsibility for your transportation fee to the venue.

Q. Will everyone be able to escape?

A: No, not everyone is guaranteed to escape. It is an honor for only the best puzzle-solvers!

Q: Can I use a coupon?

A: It is possible to use a coupon. Please see each coupon's individual information to check which games it can be used for.

Game Limitations

Age Limit

No age limit.
Children under 7 can be brought into the game by a guardian age 20 and above, and do not require a ticket.

Recommended age to fully enjoy the game

Age 10 and above

Players with the following conditions cannot participate

We highly advise the following groups of people to refrain from participating in this game in case it triggers any form of stress for them:

・People who do not like loud noises
・People who do not like dark rooms
・People with sensitive skin (Please enquire at the venue)

Pregnant Women

◯ (As long as they are feeling healthy)

Children in a baby stroller/pram


Please inquire at the venue

Play while carrying a baby on your back

◯ (As long as they are feeling healthy)

Play while carrying a baby in front of you

◯ (As long as they are feeling healthy)

Intoxicated individuals

×

Players with heart conditions

◯(There may be elements to this game that cause one's heart to race)

Players who are visually-impaired

×

Physically disabled players (Unable to use hands)

Only individuals who have a caretaker available to assist them.
(This game involves physically picking up items, and it may not be possible to fully enjoy it as a physically-disabled individual.)

・Please inquire in advance before purchasing tickets.
・Please contact the venue 1 week in advance.

Deaf players

Only individuals who have an interpreter available to assist them.

・Please inquire in advance before purchasing tickets.
・Please contact the venue 1 week in advance.

Physically disabled players (Unable to use legs)

Wheelchair users (Unable to use legs)


Please inquire at the venue

Players with neck or spinal cord issues

Players with intellectual disibility

〇 (Only if the player is able to understand and follow instructions from the staff properly, and is accompanied by a guardian.)

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